FAQ

01

How do I place an order?

You can purchase directly from the shop and what is currently in stock, or you can contact me with a custom order request.  Let me know what you desire, what colors you love, what style you like most.  Please give me about 2 weeks from the time we finalize your heart's desire until you get to show off your new custom piece.  

02

Payment and Shipping

 

Payment option is via PayPal.  You can pay with your PayPal account or with a credit card.  All prices listed are in SGD.  Shipment will be made by certified mail.  

03

Secure ordering & payment options

 

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Returns & refunds

Due to the nature of a small business, I do not take returns or make refunds.  I stand behind the quality of my work 100%, so if there are any issues with the glass or the silver, I will of course repair the piece.  However, keep in mind that this is jewelry and jewelry is fragile.  My glass is kiln annealed to remove any stress and should be very durable.  But, its still glass.  

04

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